Placing an order
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I’m having trouble placing an order online. What should I do?
Here are a few recommended steps:. If the issue persists, please contact us via the contact form and include a screenshot of the error message or a list of the items in your cart.
Why am I seeing a payment related error message at checkout?
In most cases, this message means that the billing address does not match the address associated with your credit card. Please make sure both addresses match (the shipping address can be different however). If the issue persists, please contact your
Why isn’t my gift card working?
If your gift card is from our previous program (before January 15, 2024), a new electronic gift card was sent to the email address associated with the original purchase. If you or the person who gifted the card did not receive it, please contact our
Where can I purchase your products?
You can find our products:. Please visit the following link for the complete list of retailers: https://ca.attitudeliving.com/where-to-find-us
A product is out of stock. What should I do?
Enter your email address in the designated field on the product page to be notified as soon as it is back in stock.