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Tracking my package
How can I track my order?
You will find your tracking number in the shipping confirmation email that will be sent once your order has been prepared, as well as in your customer account after logging in.
What should I do if the tracking link shows an error?
This means that the package has not yet been picked up by the carrier. We recommend waiting one to two business days to see if the tracking becomes active. If the situation remains unchanged after this time, please contact us so we can assist you.