Subscription billing
Does the 10 percent discount apply to my entire subscription order?
The 10 percent discount applies exclusively to products included in your subscription. Items purchased separately and added to the same order are not eligible for this discount.
How am I billed for subscriptions?
Your credit card is charged at the time the order is prepared. If a product is out of stock, it will not be charged and the order will be placed on hold until it is modified.
What happens if a product I am subscribed to is out of stock?
If a product is exceptionally out of stock, you will receive an email notification. The affected order will then be removed from your upcoming orders, and you will need to reactivate the subscription in your account to resume it. That said, if you ha
My credit card is about to expire. What should I do?
You will be notified by email if an order fails due to an invalid payment. Update your payment information in your account and choose a new date to reactivate the order.